Contacts
Or just wanna say Hi. We’d love to get to know you. Tell us a little about yourself and how we can help. Get answers to all your questions about our online service here Monday to Friday from 7:00 to 16:30 (GM+2) or at eshop@piqipi.com.
Send Us a Message
Contact Us
Company info:
PROVEDIO s.r.o.
Rajská 15/A
811 08 Bratislava – Staré mesto
VAT ID: SK2121608302
Company ID: 54122333
Wholesale Dealer Inquiries
If you’re interested in wholesale orders or dealership opportunities and offers, contact us at eshop@piqipi.com
COMMON & SHIPPING QUESTIONS
What are the shipping options?
We send packages from Slovakia, EU. You can choose specific carrier or pickup location in most european countries. We charge flat shipping rate for the rest of the world.
What payment methods are available?
You can pay by Credit card, Paypal or via direct bank transfer. Cash on delivery available only for Czechia and Slovakia.
Return of goods
In case of any problems, you can return the goods to the address:
PROVEDIO s.r.o. – Packeta
Popradská 38, Levoča 05401, Slovakia
Please attach the withdrawal form.
Shipping costs
Pickup locations vary from 1,5 to 7 euro, depending on the country.
Delivery to address:
Zone 1 – 3,99 € – Czechia, Slovakia
Zone 2 – 4,99 € – Austria, Bulgaria, Croatia, Germany, Hungary, Latvia, Lithuania, Poland, Romania, Slovenia, Ukraine
Zone 3 – 6,99 € – Belgium, Estonia, France, Italy, Netherlands
Zone 4 – 9,99 € – Denmark, Ireland, Portugal, Spain, Switzerland, United Kingdom
Zone 5 – 14,99 € – Rest of the world (including Finland, Sweden, Russia)