Contacts

Have a Question?

Or just wanna say Hi. We’d love to get to know you. Tell us a little about yourself and how we can help. Get answers to all your questions about our online service here Monday to Friday from 7:00 to 16:30 (GM+2) or at eshop@piqipi.com.
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Contact Us
Company info:
PROVEDIO s.r.o.

Rajská 15/A
811 08 Bratislava – Staré mesto

VAT ID: SK2121608302
Company ID: 54122333

Wholesale Dealer Inquiries

If you’re interested in wholesale orders or dealership opportunities and offers, contact us at eshop@piqipi.com

COMMON & SHIPPING QUESTIONS

What are the shipping options?

We send packages from Slovakia, EU. You can choose specific carrier or pickup location in most european countries. We charge flat shipping rate for the rest of the world.

What payment methods are available?

You can pay by Credit card, Paypal or via direct bank transfer. Cash on delivery available only for Czechia and Slovakia.

Return of goods

In case of any problems, you can return the goods to the address:

PROVEDIO s.r.o. – Packeta
Popradská 38, Levoča 05401, Slovakia

Please attach the withdrawal form.

Shipping costs

Pickup locations vary from 1,5 to 7 euro, depending on the country.

Delivery to address:

Zone 1 – 3,99 € – Czechia, Slovakia

Zone 2 – 4,99 € – Austria, Bulgaria, Croatia, Germany, Hungary, Latvia, Lithuania, Poland, Romania, Slovenia, Ukraine

Zone 3 – 6,99 € – Belgium, Estonia, France, Italy, Netherlands

Zone 4 – 9,99 € – Denmark, Ireland, Portugal, Spain, Switzerland, United Kingdom

Zone 5 – 14,99 € – Rest of the world (including Finland, Sweden, Russia)